Payment Policy

At La Fraise, your payment security and privacy are our highest priority. All online payments are carried out in accordance with international payment system rules, ensuring confidentiality and protection at every step. Our website uses advanced encryption, secure communication channels, and multi-level verification to keep your transactions safe.

Payment Options

We offer the following convenient online payment methods:

Bank Cards – Visa, Mastercard, and American Express

Apple Pay – Fast and secure one-touch payments

Business Payments – Invoice upon request

Online Card Payments

Our website is integrated with Shopify Payments and the Paymennt secure gateway, allowing you to pay for your order online. Once your order is confirmed, you will be redirected to a secure payment page to enter your card details.

For extra protection, we use the 3-D Secure protocol. If your bank supports this feature, you may be asked to verify your identity via SMS, mobile app, or another method. For details, please check with your issuing bank.

Security Guarantees

All card data is encrypted and processed securely in compliance with PCI DSS standards.

Transactions are transmitted via SSL technology and secure banking networks.

La Fraise does not store or access your card details – all information is securely handled by Shopify and our trusted payment partners.

3-D Secure authentication helps protect you against unauthorized or fraudulent transactions.

Delivery Policy

Our Delivery Service
All orders are delivered using our own dedicated Delivery Service to ensure your items arrive safely and on time.

Delivery Areas & Fees

Dubai: 50 AED

Sharjah: 100 AED

Ajman & Abu Dhabi: 150 AED

Delivery Timing

Deliveries are available in two time slots: 11:00 AM – 3:00 PM and 3:00 PM – 7:00 PM.

Important:

Ensure your phone number and address are accurate. Incorrect or incomplete details may cause delays.

All registration and order information is kept strictly confidential.

Delivery Location

Orders are delivered to the address provided during checkout.