How do I place an order with LA FRAISE?
Simply browse our collection at lafraisedubai.com, select your products, choose your delivery details, and check out securely online. You'll receive a confirmation once your order is placed.
Can I order for someone else as a gift?
Yes. In the cart, choose “Yes, it’s a gift” and add the receiver’s name and phone, plus a free card message. Enter their delivery address at checkout.
Can I add a personalized message to my order?
Yes. Write it in the cart under “Is this a gift?”. The card message is free and printed exactly as you write it.
Which areas do you deliver to?
We currently deliver across Dubai, Sharjah, and Abu Dhabi.
What are your delivery fees?
Dubai AED 12
Sharjah AED 40
Abu Dhabi AED 55
Delivery is free on orders over AED 500.
What time do I need to order for same-day delivery?
Order by 7pm for same-day delivery in Dubai and Sharjah. Abu Dhabi orders are delivered from the next day.
Do you deliver on Mondays?
We’re closed on Mondays, so there are no deliveries on Mondays. You can choose any other day in the cart.
How do I choose my delivery date and time?
In the cart, tap your emirate, then pick a date and a time slot (12–4 PM, 4–8 PM or 8–10 PM). For same-day orders, only the slots still open are shown.
What is a bundle?
One of our Red Boxes with a matching bouquet. Together they cost 20% less than buying them separately.
How should I store the strawberries?
Put them in the fridge soon after delivery and enjoy them fresh, within the time shown on the packaging.
Can I order for my company or an event?
Yes. Corporate orders start at 10 boxes and are arranged personally on WhatsApp.
How can I pay?
By card, Apple Pay, Google Pay, or Tabby in 4 interest-free payments.
What if something is wrong with my order?
Message us within 2–4 hours of delivery with your order number and photos, and we’ll make it right.
